How do I connect the AI to my scheduling rules?

You describe your windows, blackout times, and drive-time logic at onboarding, and we encode it for you. AI scheduling rules setup is done-for-you — you talk through how you run your day, and Ava books to match.

You don't configure software or build a rules engine. You tell the setup team how your shop schedules, and they translate that into the rules Ava follows on every call. When something changes, you say so and we adjust.

What to tell us

The more real your day-to-day, the better Ava books. Walk the setup team through:

Ava applies all of that automatically. A caller with an off-track door hears a slot that fits your route and your open time — not a random guess.

Keeping the rules current

Your schedule isn't frozen, and neither are the rules. Adding a truck, opening emergency slots for a storm week, changing your service area — send the change and we update Ava. The instant summary on every booking also lets you catch anything that needs a manual tweak the moment it happens.

What this means for your shop

The scheduling brain stays yours. Ava just runs it on every call, day and night, so a 10 PM caller books the same smart way your best dispatcher would at 10 AM. No new system to learn.

For how availability shows up to callers, see whether the AI can see your real availability. For calendar-based setups, see whether it works with Google Calendar. For the full flow, see how a 24/7 AI receptionist handles your calls.


Hear Ava Work Before You Pay a Dime

Call the live demo and have Ava call you now — hear exactly what your customers will hear when they call your shop.

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